unblock hotmail email sent as text (2024)

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User profile for user: ronniebhai

ronniebhai Author

User level: Level1

4 points

I used to be able to forward emails from my Hotmail account as MMS text messages to my phone number@mypixmessages.com or as SMS to my phone number@vtext.com, but now they come back undelivered with error messages saying 'Message blocked because it contains content identified as spam' (the only content was the word 'test') or 'Connection dropped due to SocketError'. I can forward emails to my iPhone as MMS and SMS from another email account but not from Hotmail. Also, I can forward text pictures from my iPhone to my Hotmail. It shows up in my email as mynumber@mypixmessages. So, to summarize, I can receive MMS/SMS text messages from my iPhone in my Hotmail email but I cannot send MMS/SMS messages from Hotmail email to iPhone, and I can send and receive between iPhone and an email that is not Hotmail.

[Email Edited by Moderator]

Posted on Apr 9, 2023 10:03 AM

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User profile for user: SnickZ.

SnickZ.

User level: Community Specialist

Apr 11, 2023 9:23 AM in response to ronniebhai

Hi ronniebhai,

There's a few potential points of failure here.

To start, SMS/MMS messages are sent via your carrier. It is entirely possible they're now flagging those messages from Hotmail. We'd recommend double checking with them, especially with those error messages.

Secondly, the issue could be specifically with Hotmail, perhaps an update in their system that no longer allows that feature: Contact Us - Microsoft Support

Do you recall this issue only starting after any specific update to your iPhone or a reinstall of the OS? Any large change at all?

We'd advise starting with your carrier as thats the logical failure point given the messages you receive. Should the issue persist, let us know the additional details requested about any changes to your device.

Cheers!

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User profile for user: ronniebhai

ronniebhai Author

User level: Level1

4 points

Apr 11, 2023 5:03 PM in response to SnickZ.

I did start with my carrier, Xfinity. I chatted with 5 different agents and they are clueless. Then, because I was able to send MMS text from other email providers but not from Hotmail, I chatted with Microsoft. They said if messages are being returned as spam, I need to check with my text app provider (Apple). That's why I came to this forum. Interestingly, I sent another email from my username@outlook.com and that came to my iPhone as MMS text. It is just hotmail.com emails that don't get delivered. Hotmail and Outlook are both owned by Microsoft. Looks like I'm getting the runaround between Microsoft, Xfinity, and Apple. I can go back to them again. I usually use this feature to forward barcode scans when I order something online and have to pick it up. I also use it to forward boarding passes that come to my email. I haven't done it in awhile. Maybe the problem started when I upgraded my iPhone a year ago. I tried resetting the network but that didn't help.